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Cancellation & Modifications

You can cancel / modify an order until it has been processed in our warehouse. Any amount you paid will be credited back into your Okaneonline account in the form of Cashback. 

For this contact our customer care deptt. on phone or through email

When will I receive my refund ?

If you have selected Cash on Delivery, there is no amount to refund because you haven't paid for your order. For payments made using a Credit Card, Debit Card, or Net Banking, you will receive a refund in your Okaneonline Cashback account immediately after your order has been cancelled.
Any coupons used are also reinstated it to your account

If you have made your payment using a Credit Card, Debit Card, or net banking and would like a refund to your bank account, please get in touch with our customer care team.